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Training Tactics

When Tim Zagat, founder of burgundy bible Zagat Survey, passed through LA last September to announce the 2012 restaurant winners, he commented that in the world of Los Angeles dining, eating establishments' weakest link is service (61% of Zagat guide restaurant complaints are service-related). Today, NY Post profiles server training at some of NYC's top restaurants, click through for tactics utilized by the top guns. For example, a Danny Meyer waiter says, "We were supposed to imagine we were floating across the room like swans on a glistening pond.'' [NY Post]