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Is 18% Too Much to Tip on a Good Meal, Bad Service?

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Tipping. How much should one tip on a solid meal with underwhelming service? Is 18% the new 15%? From the inbox, here's the story:

Last night went to Osteria Mamma and the meal was so so. Food was good, but the service was subpar. We ask for the bill and that took about 10 minutes. The waiter then comes by with an ipad mini and they use square to process the receipts. On the menu for tipping there were three buttons: 18%, 20% and 22%. What ever happened to 15%? Is 18% the new 15%?
What would you do in this situation? Feel free to share thoughts in the comments. [Eater Inbox]

Osteria Mamma

5732 Melrose Avenue, , CA 90004 (323) 284-7060 Visit Website

Osteria Mamma

5732 Melrose Avenue Hollywood, CA 90004

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